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  • 15th Night: Will be continuing to offer support and resources for unhoused youth and those working with them via phone and text at (541)246-4046.
  • Child Care: Help for working families with low incomes to access child care and help providers stay in business during the state of emergency is available. Providers and parents/caretakers may contact the DHS Direct Pay Unit with questions Monday-Friday from 8:30 a.m. to 4:30 p.m. at 1-800-699-9074. Re-opened a scaled back version of Day Treatment and ITS classrooms and currently are on track to begin responding on-site with go outs as part of our Crisis Response Program beginning July 6th.
  • Child and Adolescent Crisis Response Team Update: They are no longer doing in person responses. Only de-escalation over the phone.
  • First Place Family Center: Only serving homeless families who have children with them for a quick shower, food box, diapers, toiletries maybe some clothing. Those whose children are not with them are referred to the Service Station on 99. Families cannot hang out there for the day. The night shelter for families is full.
  • Head Start: All Head Start classrooms, including Early Head Start classrooms and home visiting services, will remain closed until April 28th, unless closure is extended or lifted before that date. All sites and offices are closed to the public and staff are working remotely. Head Start is still accepting applications for the current and upcoming school year, please visit and click on the ‘Enroll’ tab.
  • Hosea Youth Services: The Resource Service Center will be open from 1 to 6:30 pm for essential needs only (showers, laundry, etc). Dinner will be to-go boxes, and will be served at 5pm
  • Lane County Call Center: The County has set up a screening line for youth impacted by the recent deaths in our community. That number is (541) 520-1547 and is open M-F from 1:00pm to 4:30pm.
  • Looking Glass: Station 7 and New Roads have not yet altered either of our hours or services. Station 7 remains open 24/7 with shelter and basic needs services and New Roads is open Monday-Friday 8:30 am to 4:45 pm with showers, laundry, meals, hygiene, phone and computer access and case management.
  • New Roads: We are limiting New Roads access. We will remain open our regular hours 8:30 am to 4:45 pm Monday through Friday but we will be handing out to go meals and to go hygiene items through our door; only allowing one youth in at a time for shower and laundry access. Youth can either just show up and knock on our window or call ahead to schedule a time for shower/laundry.
  • Station 7 – Looking Glass: Services remain unchanged aside from requiring youth to have their temperature taken at access and thoroughly wash their hands. Youth who show up with symptoms of Covid-19 need to be assessed by a medical professional prior to being allowed shelter access.
  • The Child Center: TCC is reconfiguring services with already available telehealth counseling, and will be re-opening Day Treatment programs soon. Read press release…
  • White Bird HOOTS (Helping Out Our Teens in Schools): In light of school closures due to COVID-19 HOOTS (Helping Out Our Teens in Schools) will be offering mental health support by phone for students, families, and staff of high schools from 9:00 AM to 4:00 PM Monday through Friday.For students, families, and staff of Churchill, North Eugene High, Sheldon, South Eugene High, Ecco, Network Charter, Wellsprings, Twin Rivers Charter, Willamette High, and Kalapuya, please call (541) 246-2342
  • World Health OrganizationChildren’s story book released to help children and young people cope with COVID-19My Hero is You, How kids can fight COVID-19!” produced through a collaboration of more than 50 organizations working in the humanitarian sector as part of the Inter-Agency Standing Committee Reference Group on Mental Health and Psychosocial Support in Emergency Settings co-chaired by WHO. This heart-warming, beautifully illustrated book, aimed at 6-11 year-olds, explains how children can protect themselves, their families and friends from coronavirus and how to manage difficult emotions when confronted with a new and rapidly changing reality. In order to reach as many children as possible, the book is being widely translated, with a number of language versions released today and more than 30 others in the pipeline. It is being released as both an online product and audio book
  • YouthLine Tip Sheet
  • OHA Resources for Families of Children and Youth with Special Health Care Needs
  • OFSN Meditation for Fear and Anxiety, Weekly on Fridays 
  • Oregon Family Support Network, Journaling Group, Wednesday 11 AM-12 PM Online
  • Oregon Family Support Network, Support Group for Parents of Gender Non-Conforming Kids and Teens, Thursdays 6:30-7:30 PM
  • Oregon Family Support Network Warmline: REACH OUT OREGON – 1-833-REACH-OR (1-833-732-2467) is for everyone


     For students, families, and staff of Academy of Arts and Academics, Gateways, Springfield High, Thurston High, South Lane School District High Schools, and Oakridge High, please call (541) 246-2332.


The Child Center has been working really hard to get all of our services up and running  via Telehealth and we are running all of our programs in some capacity.  However, we have been looking at the resource lists the schools are sending out to families and it came to our attention that The Child Center isn’t on that list for some reason and our referrals for services have gone way down.  I was hoping that you can help me get us back on the list – as one of the largest providers of mental and behavioral health services for kids in Lane County we have been working closely with the community for about 50 years now serving kids in all 16 school districts.  Our wait list is diminishing as we work with families that are able to do Telehealth.  We are also helping our families get connectivity and access to technology to assist with this.  We need to get the word out that we are accepting new clients.
Here are the programs that we have that are still operating:
  • Outpatient mental health counseling for children and families
  • Group therapy sessions
  • Intensive outpatient support services
  • Wellness services (basic needs and application assistance)
  • Youth and Adolescent Mental Health Crisis Response Team
  • School-based Day Treatment, all ages
  • Psychiatric Day Treatment, K-6
  • Applied Behavior Analysis Autism Treatment
  • Comprehensive mental health assessments
We are one of the top providers of trauma informed care for children. Of course, these times are unprecedented of course so we cannot claim to be experts in the trauma that we are all facing right now, but having worked for many many years with some of the most traumatized kids in our area, we are very well poised to help families cope with the extra stress that is sure to be present now.


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